![]() If youre calling during office hours you will be connected to a live agent. The automated voice will confirm if you really need to speak to an agent. We'd advise you to contact the package sender or your shipping carrier for clarification. When you hear an automated voice asking you to say the required option, say 'Agent'. Due to complex description of worldwide shipping providers, we can't auto-detect and determine all the status 100% accurately, hope you understand. You can either choose to track a few parcels at the same time for free or can take advantage of professional international tracking services designed for businesses with our webhook and tracking API options. However, if you haven't received your package and it is under the'Alert' status, then please pay attention: you need to read and analyze the detailed tracking information carefully. Tracking number is a number assigned to package when they are shipped.Tracking number are useful for knowing the location of time sensitive deliveries. Ship24 offers international package tracking to meet your needs as an individual or business. If you ensure your package has been delivered successfully, please ignore this notice. ![]()
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